Why Did the Indian Govt Spend ₹1,600 Crore to Move Emails to Zoho?

17 Oct 2025
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The Indian government migrated 12 lakh official emails from NIC to Zoho at a cost of ₹1,600 crore. Who is Zoho’s founder, and is there a connection with the government? Read the analysis.

The Indian government has shifted nearly 12 lakh official email accounts, including those of the PMO, from NIC servers to Zoho’s platform. Reportedly, the cost is ₹300 per user, totaling ₹1,600 crore.

Why spend such a massive sum on a system the government already had? Who approved this deal, and why was Zoho chosen? The company’s founder, Sridhar Vembu, sits on government advisory boards — raising concerns about transparency and potential conflict of interest.

Experts question the necessity of this migration, the cost justification, and the secrecy surrounding the contract. Is this a step toward digital sovereignty — or a costly decision lacking accountability?