Hyderabad Police introduce India's first Advanced City Surveillance Grid Management Protocol and EYES system, enhancing 24/7 monitoring, rapid CCTV repairs and urban safety.

Hyderabad has taken a major leap in public security with the launch of the Advanced City Surveillance Grid Management Protocol and EYES (Empowering Your Everyday Safety), a pioneering surveillance framework designed to modernise the city’s extensive CCTV network.

Unlike conventional monitoring systems, this new model emphasises round-the-clock technical support, smart maintenance schedules, and data-backed performance tracking to ensure cameras stay functional with minimal downtime. Officials say the protocol will improve response time and create a more reliable surveillance grid across Hyderabad.

Security experts believe the initiative could set a benchmark for other major cities, especially at a time when rapid urbanisation calls for smarter law enforcement technologies. Better camera maintenance not only helps detect crime but also supports traffic management and emergency response.

From a citizen perspective, uninterrupted CCTV functionality adds an extra layer of security, particularly in sensitive areas and busy intersections. With the system running 24/7, Hyderabad aims to reduce blind spots, improve accountability, and strengthen its reputation as one of India’s safest urban regions.

As cities evolve, efficient digital surveillance frameworks like EYES could shape the future of urban policing—where technology plays as crucial a role as manpower.